IT Infrastructure Engineer - Macrotech 2020 Mar - Present

I am responsible to:

Migration and Management: I work on migrating, administering, and monitoring servers in public clouds (AWS, Azure) and local environments (physical and virtual).

Orchestration: My work involves container orchestration, clusters, high availability, observability, and monitoring, as well as automation.

Network Security: I manage and monitor pfSense firewalls, RB Mikrotik, and Ubiquiti UniFi.

Network Administration: I also take care of network administration, internet links, and VPNs, and deploy and manage Microsoft 365, Exchange Server, and Google Workspace services.

Support and Coordination: I provide support to clients in resolving issues both remotely and in person and assist in coordinating teams. My role helps our clients grow with more technology and lower costs.

Infrastructure and Support Analyst - Tech3 Brasil 2018 Aug - 2020 Mar

I acted as responsible for coordinating the technical support teams, both in-person and remote. I was responsible for implementing, administering, and monitoring servers, firewalls, and networks, as well as establishing backup routines. I also installed and repaired various types of hardware, software, and printers. In addition, I provided in-person and remote support services to clients.